DONNA BYRD

Organized and client-focused Psychology graduate with training in case management, behavioral health, human services, and community resource coordination. Completed Case Management certification through Coursera. Seeking an entry-level Case Manager position supporting clients through service planning, resource referrals, documentation, and care coordination.

Counseling Psychology | Human Development | Community Psychology | Behavioral Psychology | Crisis Intervention | Research Methods

• Case Management – Coursera (2025)
• Social Care Practices – Alison (2025)
• Mental Health Studies – Alison (2025)

• Researched client service delivery and care coordination models
• Evaluated case management best practices and support systems
• Developed service plans and referral recommendations
• Conducted case study analyses involving community resources
• Presented findings supporting effective client outcomes

Case Management | Client Services | Documentation | Resource Coordination | Communication | Problem Solving | Organization | Community Outreach

• Community Wellness Volunteer
• Hampton University Psychology Club
• Student Leadership Program
• Community Resource Fair Volunteer

Human Services | Community Support | Mental Health Advocacy | Professional Development